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Q. What are the ingredients of the liquid that is vaporized? A. Trade secrets from the manufacturer prevent the exact ingredients from being disclosed. However the vapor that you see and the ingredients of the liquid that is vaporized can be researched by looking up some of the non commercial uses of Propylene Glycol. In a nut shell, Propylene Glycol is an organic compound that in this use is combined with a heating element to activate and produce the vapor. Applications: Propylene Glycol is most common in food additives, as a moisturizer in medicines, cosmetics, food, toothpaste, shampoo, mouthwash, etc. There are certainly other uses for this compound and you may find different levels of Propylene Glycol in many other products however there is such a small amount that it is considered safe and not harmful. Q. How long does it take to ship my order? A. We ship out 2-3 day USPS express Q. Can I reorder more cartridges? A. Yes you can order on our web site and remember you must have been one of our customers in order for the cartridge to fit the battery. If you previously ordered from another company, our cartridges will not work on their batteries. Q. Why is there so little vapor? A. This is a benefit to the customer and surrounding people. The new cartomizer (combination of atomizer and cartridge) only produces a small amount of vapor. This improvement reduces the 2 components down to one. Q. Why do some companies charge monthly? A. We take the approach to only charge when you actually place an order. We do not have monthly reoccurring charges like many of our competitors. They use free or low price offers that will charge you monthly and is difficult to get out of. |



